Skip to main content
Home/Clients/BPO / KPO
Industry Expertise

BPO & KPO IT Infrastructure

Mass-deploy 500 to 5,000+ agent seats with pre-configured hardware kits. Each seat arrives in a single box — plug in and go live in minutes.

Per-Seat Deployment Kits

Scale-ready hardware packages — order 10 or 10,000 identical kits for perfectly uniform deployments.

Agent Seat Kit (Voice)

What's in the Box

  • Thin Client (Dual-Core, 4GB RAM)
  • 22" LED Monitor
  • USB Headset (Noise-Cancelling)
  • Keyboard + Mouse (Spill-Proof)
  • Desktop UPS (600VA)
  • Desk Grommet Cable Organizer

Each agent seat arrives in a single box. IT team plugs into the desk port, connects to Citrix/VDI, and the agent is taking calls within 15 minutes.

Agent Seat Kit (Data / KPO)

What's in the Box

  • Desktop PC (i5, 16GB RAM, SSD)
  • Dual 24" Monitors + Stand
  • Ergonomic Keyboard + Mouse
  • Webcam (1080p, Privacy Shutter)
  • Desktop UPS (1KVA)
  • Cable Management Kit

For knowledge workers handling analytics, legal research, or financial processing — dual screens for productivity, webcam for client calls.

Floor Networking Kit (100 Seats)

What's in the Box

  • 48-Port Managed PoE Switch (2x)
  • Wi-Fi 6 Access Points (4x)
  • Floor Patch Panel + Cable Manager
  • Cat6A Patch Cables (100-pack)
  • 12U Wall-Mount Rack
  • Structured Cabling (Per-Seat Drops)

One kit per floor. Handles 100 wired seats + wireless coverage for meeting rooms and break areas. Stacks cleanly for multi-floor deployments.

Server & VDI Infrastructure Kit

What's in the Box

  • Hyperconverged Server (Dual Xeon, 512GB)
  • NAS Storage (50TB, RAID 6)
  • GPU Card for VDI Rendering
  • Online UPS (10KVA) + Battery Bank
  • 42U Rack with Hot/Cold Aisle Kit
  • VMware/Citrix Licensing Consultation

Centralized virtual desktop infrastructure for 500+ concurrent agents. One server room powers the entire operation.

Backup & DR Kit

What's in the Box

  • Backup Server (NAS, 30TB)
  • LTO Tape Library (24-Slot)
  • Offsite Replication Software
  • Cloud Backup Gateway
  • Automated Backup Scheduler
  • Quarterly DR Drill Support

Client data protection is non-negotiable. This kit ensures RPO < 1 hour and RTO < 4 hours for all critical systems.

Security & Compliance Kit

What's in the Box

  • Endpoint Security (500-seat License)
  • DLP (Data Loss Prevention) Agent
  • USB Port Lockdown Software
  • CCTV Cameras (Floor Coverage)
  • Biometric Entry Controllers
  • Visitor Management System

Meet ISO 27001, SOC 2, and client-specific security requirements. USB lockdown prevents data exfiltration from the floor.

Scaling Your Contact Center?

Tell us your seat count and go-live date — we'll deliver identical, pre-configured kits ready for your IT team to deploy at scale.